Privacy and Policy
Privacy Policy
Shraddha Inn, Shirdi
- Introduction
Shraddha Inn (“we”, “our”, “us”) operates the website https://shraddhainn.com/ and provides hospitality services in Shirdi, Maharashtra, India.
We are committed to protecting the privacy of our guests and website users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
- Information We Collect
2.1 Personal Information
We may collect the following personal data when you interact with us:
- Full name
- Phone number
- Email address
- Residential address (if provided)
- Booking details (check-in/check-out dates, room preferences, number of guests)
- Identification details (as required during check-in per government regulations)
2.2 Payment Information
- Payment details are processed securely via third-party payment gateways.
- We do not store your card or banking details on our servers.
2.3 Technical & Usage Data
When you use our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referral sources
2.4 Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and user behavior
- Personalize user experience
You can manage cookie preferences through your browser settings.
- How We Use Your Information
We use your information for the following purposes:
- To process and confirm bookings
- To communicate booking confirmations, updates, and support
- To improve our website, services, and guest experience
- To comply with legal and regulatory obligations
- To send promotional offers (only where consent is provided)
- Legal Basis for Processing
We process your data based on:
- Your consent
- Contractual necessity (booking and stay services)
- Legal compliance (as required by Indian law)
- Legitimate business interests (service improvement, fraud prevention)
- Sharing of Information
We do not sell or rent your personal data.
We may share your information with:
- Payment gateway providers
- Booking engine/platform providers
- IT and website service providers
- Government or law enforcement authorities when legally required
All third parties are obligated to maintain data confidentiality and security.
- Data Retention
We retain your personal data only for as long as necessary:
- To fulfill booking and service obligations
- To comply with legal requirements (including guest registration laws)
- For legitimate business purposes
- Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Secure servers and SSL encryption
- Restricted access to personal data
- Regular monitoring and updates
However, no system is 100% secure, and we cannot guarantee absolute security.
- Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
- Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal data from children.
- Compliance with Indian Laws
We comply with applicable provisions of:
- Information Technology Act, 2000
- IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
Guest identity information collected during check-in is handled strictly as per government regulations and is not disclosed to unauthorized parties.
- Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.
- Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Shraddha Inn
Shirdi, Maharashtra, India
📞 Phone: +91 9011661166 / +91 9823098240
📧 Email: reservations@shraddhainn.com
By using our website, you consent to this Privacy Policy.